PRIVACY POLICY

Privacy Policy – XSplendor

At XSplendor, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information.

Information We Collect

We collect personal information that you provide directly to us when you use our services. This may include:

  • Contact Information: Name, email address, phone number.
  • Booking Information: Details about your appointments and service preferences.
  • Payment Information: Payment details to process transactions (although we currently do not charge through the website).
  • Location Data: We may collect and process location data to enhance our services, such as providing location-based service recommendations or facilitating service coordination.

How We Use Your Information

We use the information collected for the following purposes:

  • Providing Services: To manage and coordinate your service appointments.
  • Communication: To send you appointment confirmations, updates, and respond to your inquiries.
  • Service Improvement: To enhance our services and user experience.
  • Marketing: With your consent, to send you promotions, offers, and news about our services.
  • Location Services: If you enable location tracking, we use this data to provide location-based features, such as service availability in your area.

How We Protect Your Information

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Restricted Access: Only authorized personnel have access to personal information.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with third parties that help us provide our services (e.g., hosting providers, email services, payment processors).
  • Legal Obligations: We may disclose your information if required by law or to comply with a legal process.
  • Location Data Sharing: We do not share real-time location data with third parties unless necessary to provide a requested service or as required by law.

Your Rights

You have rights regarding your personal information, including:

  • Access and Correction: You can request access to your personal information and correct any inaccuracies.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Withdrawal of Consent: You can withdraw your consent for the use of your personal information, including location tracking, at any time through your device settings or by contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at admin@xsplendors.com.